Privacy Policy & PDPA

Privacy Policy & PDPA Notice

NARA Joaillerie Co., Ltd. ("NARA Jewelry", "we", or "us") respects your privacy and is committed to protecting your personal data in compliance with Thailand’s Personal Data Protection Act B.E. 2562 (PDPA).

1. Personal Data We Collect

When you contact us, place an order, or submit an inquiry through narajewelry.com, Email, WhatsApp, LINE, or at our boutiques, we may collect the following information:

• Identity & Contact Information: Full name, company name, country, phone number, email address, LINE ID, and billing/shipping address.
• Transaction & Inquiry Records: Product references of interest (Ref. No.), order history, official tax invoices/receipts, and payment records.
• Strictly Necessary Cookies & Preferences: Browser storage used solely to remember your selected currency display (USD / THB) and privacy notice acknowledgment.

2. Purpose of Data Collection & Use

We use your personal data strictly for the following purposes:

• To respond to your inquiries, prepare wholesale or custom (OEM) quotations, and process your orders.
• To arrange delivery, after-sales care, jewelry cleaning/maintenance, warranty services, and VIP client support.
• To issue official accounting and tax documents (such as Official Receipts and Tax Invoices) as required by Thai law.

We do not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent.

3. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable accounting and tax laws (generally 5–10 years from the date of your last transaction).

4. Your Rights (Data Subject Rights)

Under the Personal Data Protection Act B.E. 2562 (PDPA), you have the right to request access to, obtain a copy of, update, correct, erase, or restrict the processing of your personal data, or withdraw your consent at any time.

5. Contact Data Controller

NARA Joaillerie Co., Ltd. (Head Office)
150 Krungthonburi Road, Klongtonsai, Klongsan, Bangkok 10600, Thailand
Tel: +66 2 438 4000 | Email: [email protected]

6. Product Information Disclaimer

Product photographs, gold weights, and gemstone specifications shown on this website are for reference. Final specifications, pricing, and lead times are confirmed in our official written quotation or invoice.